More Than Just ‘Spare’ Change With EFTPOS Savings For Orange Tenpin Bowl

Orange Tenpin Bowl

NSW

When Aldo and Marisa, the owners of Orange Tenpin Bowl, NSW, had enough of the rising costs associated with their EFTPOS fees, they knew they had to ‘spare’ their business and make some changes.

A place for fun and family

For 41 years, Orange Tenpin Bowl has been a sporting facility and an entertainment venue for the community. Owners Aldo and Marisa understand the importance of providing an environment where everyone, no matter what age, can come and enjoy Tenpin bowling. Their patrons range from as young as 3 years old to 90-year-old seniors. These customers all value the same thing—great customer service, a clean and working facility for their entertainment and the best value for their money.

When Aldo and Marisa noticed their rising EFTPOS fees, they knew they had to change their EFTPOS provider in order to keep up with cost of living pressures and facility maintenance. This was when Aldo and Marisa came across Smartpay while out shopping at a small local business. After finding out how easy the switch to Smartpay was, they decided to reach out and the rest was history.

“We are saving approximately $1,000 per month, so almost $12,000 a year. For our business, it has enabled us to save money and still offer our customers very affordable payment options.”

Strike! Switching EFTPOS providers made easy with Smartpay

When asked why they switched to Smartpay, they answered with no fees, the ease of switching and the different options customers have when paying by EFTPOS; all a no-brainer.

They said, “We asked a few questions and decided to contact Smartpay after hearing that there were no fees and an easy process to switch. To tap and pay a small surcharge fee or insert the card and only pay 30 cents, no matter the amount, is fantastic as it gives the customer a choice.“

"We cannot express enough just how easy and simple the process was. Our Account Manager at Smartpay regularly contacts us to see how everything is going. That’s great customer service, something we value in our own business."

Aldo & Marisa

Orange Tenpin Bowl

EFTPOS savings means more employees

In addition to keeping prices low for customers, the savings with Smartpay allow the business to have adequate staffing levels.

They explained, “The savings are helping us with our staffing levels, and we would much prefer to use the money for our staff rather than for excessive bank fees.”

Continuing with, “Honestly, the value that Smartpay offers isn’t only in the dollar amount, it is in how easy it is to work with the provider and how quickly we receive the money into our account. As for the business accounting side, it gives us peace of mind of not having to always be checking to see if the money has been transferred.”

“We highly recommend Smartpay. We have already referred other local businesses who are interested in switching. We also love working with our account manager.”